Location: Wrexham, North Wales

Hours: Full time – 37.5 hours per week

Join the Peaty’s Crew

Peaty’s is growing and we’re looking for an Operations Assistant / Operations Coordinator to join our team at our HQ in Wrexham, North Wales.

This is a great opportunity for someone who enjoys organisation, problem solving and keeping things running smoothly behind the scenes.

Working closely with our Operations Manager and warehouse team, you’ll help coordinate orders, shipments and logistics to ensure Peaty’s products get from our warehouse to riders, distributors and retailers around the world.

Every day is a little different in a fast-growing business, so this role is perfect for someone who enjoys variety, responsibility and being part of a small team.

If you’re into cycling, mountain biking or the outdoor industry, this is also a chance to work inside a global brand built by riders.

What You’ll Be Doing

● Processing and managing customer and distributor orders
● Allocating stock and updating orders in our order management system
● Coordinating shipments with carriers and freight partners
● Obtaining shipping quotes and booking deliveries
● Preparing documentation for international shipments
● Updating customers and distributors on order and shipment status
● Issuing invoices and credit notes
● Maintaining accurate customer and order records
● Responding to customer enquiries relating to orders and deliveries
● Supporting the warehouse and operations team with general operational tasks when needed

This Role Could Suit Someone Who

● Is organised and detail-oriented
● Enjoys working with systems, spreadsheets and processes
● Communicates clearly with colleagues and customers
● Can manage multiple tasks in a busy environment
● Is proactive and enjoys solving problems
● Wants to develop experience in operations, logistics or supply chain

You might have experience in administration, logistics, customer service or operations, or you might simply be early in your career and keen to learn.

An interest in cycling or mountain biking is a bonus, but not essential.

What You’ll Get

● Competitive salary
● 37.5 hour working week
● Opportunity to gain experience across operations, logistics and international shipping
● A supportive, close-knit team environment
● The chance to work with a fast-growing global cycling brand
● And yes — you’ll also be working with Steve Peat and the Peaty’s team

Apply

To apply, please send your CV and a short covering letter to: hiring@peatys.co.uk