Delivery Info

DELIVERY INFORMATION

UK Delivery

FREE SHIPPING within the UK ON ALL ORDERS OVER £25

We offer free shipping on all orders over £25 via DPD Next Working Day Delivery

Orders under £25 are subject to a £5 delivery charge, these are also delivered by DPD Next Working Day

Orders must be placed before 13:00 (Mon-Friday) for guaranteed same day dispatch. Orders placed after 13:00 on a Friday won't be dispatched until the next working day.

Please note, next day delivery is not available to the following postcodes: AB10-16, AB21-39, AB41-56, BT, FK19-21, GY1-9, HS1-9, IM1-9, IV1-56, IV63, JE1-4, KA27, KA28, KW11-13, KW15-17, KW5, PA20-78, PA87-88, PH15, PH41-44, PH49-50, TR21-25, ZE1-3.

We also offer the following delivery services:
• Royal Mail Tracked 24 1-2 Days (Order by 1pm for same day dispatch) - £7.00 GBP
• Royal Mail Tracked 48 2-3 Days (Order by 1pm for same day dispatch) - £5.50 GBP

EU DELIVERY

Shipping to Europe Via DPD now available. See chart below for pricing and shipping charges
Black Friday Promo

Please note, orders placed between Thursday 23rd - Monday 27th November may have slight delays due to high order volume. We are working as hard as we can to make sure there is no disruption to orders.

Shipping Zone	Countries	Delivery	Price

European Zone 1	Belgium, Ireland, Luxembourg, Netherlands	TNT 3 - 4 Day Delivery (0-10kg)	£15.00
		TNT 3 - 4 Day Delivery (10kg-20kg)	£18.00
		TNT 3 - 4 Day Delivery	Free Shipping On Orders over £70

European Zone 2	Austria, Czechia, Denmark, France, Germany, Italy, Monaco, Poland, Spain, Andorra, Gibraltar, Liechtenstein	TNT 4 - 6 Day Delivery (0-10kg)	£17.00
		TNT 4 - 6 Day Delivery (10kg-20kg)	£20.00
		TNT 4 - 6 Day Delivery	Free Shipping On Orders over £90

European Zone 2	Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Norway, Portugal, Romania, Slovakia, Slovenia, Sweden, Bulgaria	TNT 4 - 6 Day Delivery (0-10kg)	£20.00
		TNT 4 - 6 Day Delivery (10kg-20kg)	£22.50
		TNT 4 - 6 Day Delivery	Free Shipping On Orders over £110

Shipping Zone	Country	Transit Time	Shipping Cost	Order Value For Free Shipping
1	Belgium, France , Germany, Luxembourg, Netherlands	3-4 Days	£16	£80
2	Austria, Denmark	3-4 Days	£19	£90
3	Czech Rep, Italy, Slovakia, Spain	4-6 Days	£22	£110
4	Croatia, Estonia, Finland, Hungary, Polan, Portugal, Slovenia, Sweden	4-6 Days	£26	£120
5	Bulgaria, Greece, Latvia, Lithuania, Romania,	6-8 Days	£30	£150
6	SwitzerlanD	3-4 Days	£40 (includes £25.00 customs fees)	£200
7	Bosnia, Iceland, Norway, Serbia, Ukraine	4-9 Days	£50 (includes £25.00 customs fees)	£200

WorldWide Delivery

Worldwide shipping is now available. See chart below for pricing and shipping charges

Shipping Zone	Country	Transit Time	Shipping Cost	Order Value For Free Shipping
8	USA, UAE, Oman, Qatar	4-7 Days	£33	£150
9	Australia, South Africa, Turkey, Egypt, Bahrain, Kuwait, Lebanon	4-7 Days	£36.50	£175
10	Canada, Hong Kong, Israel, Thailand, Macau, Saudi Arabia, Sri lanka	4-7 Days	£46.50	£200
11	South Korea	4-7 Days	£52	£250
12	New Zealand, Singapore, Taiwan, India, Azerbeijan, Brunei	4-7 Days	£60	£250
13	Japan, China, Mexico, Malaysia, Maldives, Seychelles	4-7 Days	£65	£250

Customs Charges, Duties and Import Tax

Please note that all prices shown include UK VAT. However, for international transactions, you will not be charged UK VAT.

At checkout, once you complete your address details and proceed to confirming your order, the final price you are charged will be lower than the RRP of each product as VAT will have been removed. Peaty’s will not charge you UK VAT for any order destined for outside of the UK.

However, your order may be subject to local import taxes, duties and fees imposed by your country once your package arrives in the destination country. It is your responsibility to comply with the laws of your country and to pay any necessary taxes, customs clearance fees, charges or duties which your package may be subject to. Peaty’s accepts no responsibilities for these charges.

Aerosols

Aerosols are not currently available for shipping outside of the UK due to airfreight shipping restrictions. We have included pop-up notifications of this at the checkout stage. If you continue to order aerosols for delivery outside of the UK then your order will be either turned around or destroyed by the courier causing delays or total loss of product. we (Peaty's ltd) cannot accept responsibility for any losses caused.

ORDER TRACKING

You will receive an email with tracking details as soon as the order leaves us (and / or text message if you provide us with your mobile number).

TAKING FOREvER?

If you've not received any tracking details or you've been waiting for your order longer than you expected, please let us know. You can contact us on our contact page here - (simply scroll to the bottom and click "ANY OTHER QUESTIONS' to access the contact form) we'll respond within 24 hours.