DELIVERY INFORMATION
| Service | orders under £30 | orders over £30 | |
| Standard delivery | 1-2 Day tracked service | £5 | FREE |
| Next day delivery | Next working day tracked delivery** | £8 | £3 |
Orders placed before 1pm are typically dispatched the same day and are placed on a DPD next day service. This is not guaranteed however.
If you require next day, please choose a next day service.
PLEASE NOTE Next day orders shipped on a Friday will be delivered on the following Monday. We do not offer a Saturday delivery service.
Orders placed after 1pm will be dispatched the following business day. Orders placed on the weekend will be shipped out the following business day.
Please note we do not ship on weekends or bank holidays.
The Channel Islands, Isle of Man, Northern Ireland, Scilly Island, and the Scottish Highlands and Islands are excluded from the Next Day service. Orders placed on these are on a 2-3 day service.
Please expect delays to processing and delivery times around peak periods, such as Christmas, Black Friday, and promotion / sales periods.
Our warehouse team work as quickly as they can to pick and pack your orders, and you will be contacted if there's a longer than expected delay. Please get in touch if you have any queries regarding your order.
**Please note, next day delivery is not available to the following postcodes: AB10-16, AB21-39, AB41-56, BT, FK19-21, GY1-9, HS1-9, IM1-9, IV1-56, IV63, JE1-4, KA27, KA28, KW11-13, KW15-17, KW5, PA20-78, PA87-88, PH15, PH41-44, PH49-50, TR21-25, ZE1-3.
EU DELIVERY
- Shipping to Europe Via DPD now available. See chart below for pricing and shipping charges
| Shipping Zone | Countries | Delivery | Price |
| European Zone 1 | Belgium, Ireland, Luxembourg, Netherlands | TNT 3 - 4 Day Delivery (0-10kg) | £15.00 |
| TNT 3 - 4 Day Delivery (10kg-20kg) | £18.00 | ||
| TNT 3 - 4 Day Delivery | Free Shipping On Orders over £70 | ||
| European Zone 2 | Austria, Czechia, Denmark, France, Germany, Italy, Monaco, Poland, Spain, Andorra, Gibraltar, Liechtenstein | TNT 4 - 6 Day Delivery (0-10kg) | £17.00 |
| TNT 4 - 6 Day Delivery (10kg-20kg) | £20.00 | ||
| TNT 4 - 6 Day Delivery | Free Shipping On Orders over £90 | ||
| European Zone 2 | Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Norway, Portugal, Romania, Slovakia, Slovenia, Sweden, Bulgaria | TNT 4 - 6 Day Delivery (0-10kg) | £20.00 |
| TNT 4 - 6 Day Delivery (10kg-20kg) | £22.50 | ||
| TNT 4 - 6 Day Delivery | Free Shipping On Orders over £110 |
| Shipping Zone | Country | Transit Time | Shipping Cost | Order Value For Free Shipping |
| 1 | Belgium, France, Germany, Ireland, Luxembourg, Netherlands | 3-4 Days | £16 | £80 |
| 2 | Austria, Denmark | 3-4 Days | £19 | £90 |
| 3 | Czech Rep, Italy, Slovakia, Spain | 4-6 Days | £22 | £110 |
| 4 | Croatia, Estonia, Finland, Hungary, PolanD, Portugal, Slovenia, Sweden | 4-6 Days | £26 | £120 |
| 5 | Bulgaria, Greece, Latvia, Lithuania, Romania | 6-8 Days | £30 | £150 |
| 6 | SwitzerlanD | 3-4 Days | £40 (includes £25.00 customs fees) | £200 |
| 7 | Bosnia, Iceland, Norway, Serbia, Ukraine | 4-9 Days | £50 (includes £25.00 customs fees) | £200 |
WorldWide Delivery
- Worldwide shipping is now available. See chart below for pricing and shipping charges
| Shipping Zone | Country | Transit Time | Shipping Cost | Order Value For Free Shipping |
| 8 | USA, UAE, Oman, Qatar | 4-7 Days | £33 | £150 |
| 9 | Australia, South Africa, Turkey, Egypt, Bahrain, Kuwait, Lebanon | 4-7 Days | £36.50 | £175 |
| 10 | Canada, Hong Kong, Israel, Thailand, Macau, Saudi Arabia, Sri lanka | 4-7 Days | £46.50 | £200 |
| 11 | South Korea | 4-7 Days | £52 | £250 |
| 12 | New Zealand, Singapore, Taiwan, India, Azerbeijan, Brunei | 4-7 Days | £60 | £250 |
| 13 | Japan, China, Mexico, Malaysia, Maldives, Seychelles | 4-7 Days | £65 | £250 |
Customs Charges, Duties and Import Tax
Please note that all prices shown include UK VAT. However, for international transactions, you will not be charged UK VAT.
At checkout, once you complete your address details and proceed to confirming your order, the final price you are charged will be lower than the RRP of each product as VAT will have been removed. Peaty’s will not charge you UK VAT for any order destined for outside of the UK.
However, your order may be subject to local import taxes, duties and fees imposed by your country once your package arrives in the destination country. It is your responsibility to comply with the laws of your country and to pay any necessary taxes, customs clearance fees, charges or duties which your package may be subject to. Peaty’s accepts no responsibilities for these charges.
Aerosols
Aerosols are not currently available for shipping outside of the UK due to airfreight shipping restrictions. We have included pop-up notifications of this at the checkout stage. If you continue to order aerosols for delivery outside of the UK then your order will be either turned around or destroyed by the courier causing delays or total loss of product. we (Peaty's ltd) cannot accept responsibility for any losses caused.
ORDER TRACKING
You will receive an email with tracking details as soon as the order leaves us (and / or text message if you provide us with your mobile number).
TAKING FOREvER?
If you've not received any tracking details or you've been waiting for your order longer than you expected, please let us know. You can contact us on our contact page here - (simply scroll to the bottom and click "ANY OTHER QUESTIONS' to access the contact form) we'll respond within 24 hours.
